Planet Frog FAQ

How long will it take to receive my frogs?

Shipping live creatures is a very delicate process, requiring lots of pre-shipment calculation. It's kind of like a space shuttle launch. :-) We want to ensure that your creature order arrives in a happy and healthy condition, so we monitor the temperatures on a weekly basis. Based on the temperature averages in your state, if we see that your night time temps are above 32 degrees and your day time temps are below 85 degrees, congratulations! We can safely ship creatures to your state.

However, if you fall below or above those temperatures respectively, we may have to hold your order until the temperatures improve. Every week, we send out blast notifications to our customers that have included email addresses with their orders informing them of any delays due to weather, and also shipping notifications when we are ready to ship to their location.

So! In a nutshell, from the day you mail in your coupon, or place your order online, give us between three to six weeks to ship. You may also email us to see if your state is currently open for creature shipments.

How long will it take for my frogs to change?
On average, one can expect a tadpole to begin its metamorphosis within about 6 weeks after receiving them. Once the process of change begins, the tadpole should complete the transition fairly rapidly. However, every tadpole is different and being live creatures and bound to the variable laws of nature, they will each begin and complete their metamorphosis at different speeds. So, don't forget to exercise a little patience. :-)
What should I feed my tadpoles if I run out of the food you sent?
Once the food we sent is used up, feel free to visit a local pet store that specializes in aquatics and pick up some low-protein goldfish food in pellet form.
Why are my tadpoles so lazy?
Your tadpoles do a lot of resting on account the metamorphosis process being so taxing on their little systems. Normal tadpole behavior consists of long periods of rest with sudden, short and furious bursts of activity (normally around feeding time). :-)
What do I feed my tadpoles once they are no longer tadpoles (frogs)?
Once your tadpole becomes a frog, and its tail is completely gone, you can start feeding the frog what are called pinhead crickets. These are immature crickets that are smaller in size, so they are perfect for the commonly small leopard frog.